Customer Testimonials

I have be taking our cars for about 2 year now to Dougherty Automotive Services in West Chester, PA, and I couldn't be happier with the experience. Being an automotive enthusiast myself I’m very picky on where to have my cars serviced. The staff is incredibly friendly and knowledgeable, taking the time to explain the repairs my cars needed in a way that was easy to understand. They have loner vehicles available which is great because I come out of my way to their shop, that’s how good they are. The service is always completed in a timely manner, with fair and competitive pricing. All our vehicles runs perfectly, and I have Dougherty Automotive Services to thank for that. If you're in need of reliable and trustworthy automotive service, I highly recommend giving them a visit.

Brian was super friendly and kept me in the the loop the entire time. I was nervous about finding a company to service my first Audi, but they put my mind at ease. I look forward to using them in the future.

Dougherty Automotive is a great place to bring your car. The staff is knowledgeable, experienced and honest. Their goal is to get you back on the road safely and quickly. Highly recommend them!

I am very satisfied with my first service appointment at Dougherty. Bryan and the staff are friendly and thorough. My 428 is running great again. Many thanks for a great experience.

The guys at Dougherty are great! My inspection only took about 45 minutes and the report noted maintenance issues, complete with photos.

After relocating in Chester County, I needed a shop to take all our household vehicles. Internet reviews and Facebook info helped me to narrow it down to Dougherty, then I met the staff, great people and outstanding customer service. The Porsche was already serviced and we will continue bringing the rest of the toys when the service time comes. So if you are looking for a single shop to service all your European vehicles, this is the place.

Dougherty's helped to install M3 seats in my BMW E46. I had an issue where the motor was no longer allowing the seat to move forward or backward in order to access the bolts needed to remove the seats. They were able to find a unique solution by disassembling my seat (with updates for approval along the way) and had my new seats installed in no time. Thank you DAS! Will certainly return for future DIY pitfalls that need a professionals help, as well as for regular maintenance.

Installed new rim to new tire great job they scheduled me quick great team work in scheduling & getting the repair done I highly recommend them they’re all great to deal with Thanks Tiffany T

Just replaced the batteries for the two keys. It was quick and easy! Good jobs!

My experience as a customer with Dougherty was excellent, but what really matters to me is what others in the industry have to say. When I had a transmission problem on a domestic vehicle, they recommended Paoli transmission, which themselves are an excellent shop. The owner asked me who referred me, and when I told him it was Dougherty, I almost couldn't get him to stop telling me about what an excellent shop -- and excellent people -- that they are. Summing it up, he characterized them as "A real class act". I agree!